The Legal Services Award 2020 (the award) regulates the employment relationship for those employees falling within the coverage and classifications of the award.
For mediators, it has created an immediate need to become familiar with the available videoconferencing platforms and to quickly become adept at using them.
There are six broad entities involved in the delivery of commercial legal services in the modern era. Collectively, we can think of these six entities, the value they each add and their interrelationships as the ‘legal supply chain’.