QCase will be live in the Brisbane Magistrates Courts this month.

The development of the new Department of Justice and Attorney-General (DJAG) civil case management system, QCase, is making significant progress and updated delivery timeframes for release are now available.

The QCase system for managing minor civil dispute matters in the Queensland Civil and Administrative Tribunal (QCAT) and civil matters in Magistrates Courts Service (MCS) is now anticipated to roll out across the first half of 2023.

Release schedule

QCAT Brisbane is the initial pilot site with an expected go-live in February 2023. It is anticipated Magistrates Courts will follow in a staged rollout across Queensland later in 2023. More details on go-live dates and how to get ready for the new system will follow in coming months.

The new QCase solution will allow users to file their civil cases electronically 24/7.

Benefits of the new system

The new online system enables the legal profession, self-represented litigants, and other court users to securely file, view and manage their civil matters online. It will also be used for QCAT minor debt matters heard at Magistrates Courts and in QCAT Brisbane.

The solution will support fully digital civil case management functionality and will deliver many benefits, including:

  • online civil case file and minor civil dispute lodgement
  • a user portal to manage case details, status and history of lodgements
  • ability to lodge matters in bulk online
  • ability for legal firms to manage their own users and cases
  • a public-facing search facility.

Getting ready for QCase

Once live, when you visit QCase for the first time, you will be asked to log in with either your myGovID or QGov account where you will need to prove your ‘digital identity’. It is a good idea to have your myGovID or QGov account set up, ready for the transition to QCase. You can have more than one QGov account registered, for example both a professional and a personal account.

Next steps

DJAG will continue to consult with key stakeholders to support the release and transition to the QCase system.

More information and resources about QCase, including what it means for court users and how to get ready for the new system, will be delivered prior to release.

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