QCase, a new civil case management system, is on track to start a staged rollout in Magistrates Courts Services later this year.
QCase allows registered users (legal profession, self-represented litigants, and other court users) to start proceedings, securely file documents, search cases and inspect documents for Magistrate Court civil proceedings and QCAT minor civil disputes.
The QCase portal supports a fully digital civil case management functionality and will deliver many benefits, including:
- Online civil case file and minor civil dispute lodgement.
- A user portal to manage case details, status and history of lodgements.
- Ability for legal firms to nominate a group administrator, to manage their own users and cases.
- A public-facing search facility.
The Department of Justice and Attorney-General successfully rolled out QCase in the first pilot site at QCAT Brisbane on 6 March 2023. In the six months since rollout, data reveals the QCase portal is the preferred method for tribunal users to file minor civil disputes.
From 6 March to 3 September 2023, there have been more than 3500 lodgements, with 53 per cent lodged via the QCase Portal vs 22 per cent counter, 16 per cent post and 9 per cent via email.
There have been more than 20,400 documents uploaded to the portal.
Stage 2 rollout is scheduled for Brisbane and Beenleigh on 23 October followed by stage three on 27 November at Beaudesert, Coolangatta, Southport, Longreach, Caboolture, Cairns, Cleveland, Ipswich, Mackay, Maroochydore, Mt Isa, Pine Rivers, Rockhampton, Toowoomba and Townsville.
All other locations will be rolled out on 19 February 2024, unless there are delays in solution development or implementation milestones.
When visiting QCase for the first time, it will ask users to login with either their myGovID or QGov account where they will need to prove their ‘digital identity’.
Users can prepare for the release of QCase in Magistrates Courts by ensuring they have either a myGovID or QGov account. If they are already a QTranscripts user, they would already have either a myGovID or QGov account and will be ready to go when QCase goes live.
Find out more information or set up a myGovID at www.mygovid.gov.au.
Find out more information or set up a QGov account at https://identity.qld.gov.au.
Users can have more than one QGov account registered, for example a professional and a personal account.
Anyone who intends to use QCase in a professional capacity, such as members of the legal profession, is recommended to create a QGov work account, separate to their personal QGov account, using their key professional contact information including work email and office address.
To find out more, or have any questions, contact the team:
To keep updated about the release of QCase, visit the Queensland Court’s QCase webpage.