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Claims farmers caught out

Queensland Law Society President Luke Murphy has welcomed news that the insidious practice of claims farming appears to be dwindling.

This follows legislative change strongly advocated for by the Society and implemented with the assistance of the Motor Accident Insurance Commission.

“Our effective advocacy has been followed up by forceful action on the part of the MAIC, which is pleasing,” Mr Murphy said. “This legislative change and enforcement increases protection for consumers and safeguards the good work solicitors do on legitimate claims.

“These results are important in protecting the ongoing viability of our effective and efficiently run CTP scheme. It ensures all valid claimants have access to proper compensation.”

Mr Murphy said members of the legal profession had played a significant part in stamping out claim farming.

“When our members get calls from claims farmers, they want nothing to do with them, which is the right action for them to take,” he said. “But we also need them to take the next step and give details of the callers to MAIC.”

MAIC General Manager David Vincent said the decrease in reports was excellent, but people needed to remain vigilant, with scammers going to extreme lengths.

“It’s not uncommon for claim farmers to utilise Google advertisements to mislead people into calling them instead of their insurer,” he said. “They can engage in harassing phone calls, convincing emails and sometimes even showing up on people’s doorsteps with a claim form in hand.”

The sale of any personal information over the phone or email is an instant red flag and MAIC isn’t letting anything slide.

“If you receive a questionable phone call, hang up, don’t engage and report it immediately through our website. We follow up every single report and we will prosecute when necessary.

MAIC greatly appreciates the strong support from QLS and its members in helping combat claim farming.”

Mr Murphy said law firms targeted by claims farmers were a good source of information for the commission and its fight against claims farmers. The profession had to continue to support MAIC in its enforcement endeavours.

“Our members are victims in this, too, and at stake is the reputation of all the firms who do the right thing,” he said. “By letting MAIC know who claims farmers are, we bring them out of the shadows and protect our clients and the community.”

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