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The QCase civil case management system rollout for Magistrates Courts will now happen in the first half of 2024.

The new online system has been developed for managing minor dispute matters in Queensland Civil and Administrative Tribunal (QCAT) and Magistrates Courts Services (MCS). It allows the legal profession and self-represented litigants to file cases and interact electronically with the court and tribunal registries via the QCase portal.

The Department of Justice and Attorney-General (DJAG) paused the release schedule in October to allow for some technical issues to be resolved.

Brisbane and Beenleigh Magistrates Courts will now pilot the new civil case management system on 19 February with other locations following over two more stages.

Beaudesert, Coolangatta, Southport, Longreach, Caboolture, Cairns, Cleveland, Ipswich, Mackay, Maroochydore, Mt Isa, Pine Rivers, Rockhampton, Toowoomba and Townsville will roll out on 15 April.

All other locations will be rolled out on 10 June.

QCase has already improved efficiency for registry and tribunal users at QCAT Brisbane, with 54 per cent of users opting to lodge via QCase (2583 online lodgements and 30,669 documents from March to November 2023).

These statistics are expected to increase when further digital enhancements to the portal are implemented in early 2024.

For the most up-to-date QCase rollout schedule for Magistrates Courts, please refer to courts.qld.gov.au/services/qcase. If you wish to find out more, or have any questions, please contact the team: QCase-Transition-Team@justice.qld.gov.au

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